Click any link to jump to the questions and answers in a category or the answer to a specific question.
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| Scarlet Quince Status |
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1. | What is going on with Scarlet Quince? |
2. | Will the website continue to be updated? |
3. | How will this affect support? |
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| Free Cross Stitch Patterns |
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1. | Do you have a free pattern? |
2. | How do I get the free rose pattern? |
3. | Can you mail me a printed copy of my free pattern? |
4. | Does the rose pattern have all the features of your other patterns? |
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| Cross Stitch Patterns and Stitching |
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1. | Do the patterns use quarter or half stitches, or backstitching? |
2. | What brands of embroidery floss are your patterns charted for? |
3. | Do the patterns use any silk or metallic floss, beads, buttons, etc.? |
4. | Do the patterns use any blended colors? |
5. | What are blended colors? |
6. | Are there any patterns that don't use blended colors? |
7. | Could your patterns be used for needlepoint? |
8. | Are your patterns too difficult for a beginner? |
9. | I think I'd like to start with something small — what can you suggest? |
10. | Why do some patterns say that I should use a particular color fabric? |
11. | Is there any particular equipment you recommend? |
12. | Do you have other suggestions? I need some help getting started. |
13. | What is the difference between the large and regular print patterns? |
14. | Can I make a working copy of my chart? |
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| Cross Stitch Supplies |
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1. | Do you recommend any particular stitch count fabric? |
2. | Why do you recommend high stitch count fabric? |
3. | What kind of fabric should I use? |
4. | What kind of fabric was used for the pictures on your site? |
5. | How do I determine how much fabric I need? |
6. | How do I know how much floss of each color to buy? |
7. | Some of the floss requirements are in skeins - what's a skein? |
8. | Can I get the floss requirements before my pattern comes so I can shop a sale? |
9. | What if my local shop doesn't have some of the floss colors I need? |
10. | Can you recommend a web site where I can buy my supplies? |
11. | What are the metric equivalents for the floss amounts you give? |
12. | What kind of needle should I use? |
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| Purchasing |
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1. | How do I place an order? |
2. | Are Scarlet Quince patterns available in shops? |
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| Site Features |
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1. | What is the "fixed scale view" link on the individual pattern page for? |
2. | Are there non-English versions of the site? |
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| Browser Issues |
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1. | Do I need a particular browser to view the site? |
2. | Are there any optional things I need to enable to use the site. |
3. | What are cookies? |
4. | What is JavaScript? |
5. | How do I enable cookies and JavaScript in my browser? |
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| Newsletters |
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1. | Is there a fee for the newsletter? |
2. | How often is the newsletter sent? |
3. | What does the newsletter cover? |
4. | Can you send me the newsletter in the regular mail? |
5. | How do I change the email address I subscribed with? |
6. | How do I stop getting the newsletter? |
7. | I subscribed so why have I never received a newsletter? |
8. | My email address has not changed but I'm not getting the newsletter. What happened? |
9. | Why would my newsletter email have bounced? |
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| Email and Support |
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1. | Can I email you if I have a problem? |
2. | What about phone support? |
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| SQ Stitch Stitching App |
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1. | What is SQ Stitch? |
2. | In what environments is it available? |
3. | I couldn't find it in the app store. How do I download it? |
4. | What does it cost? |
5. | Can I stitch my (brand X) pattern using it? |
6. | Is there more information? |
7. | Does SQ Stitch require internet access? |
Thank you very much for your prompt and efficient service. The pattern is very impressive and well presented.
